Returns & Exchanges
At Geparlys Parfums, your satisfaction is our priority; if you are not completely enchanted by your fragrance, we offer returns on unopened and unused products within 30 days of delivery.
Initiate Your Request
Contact our concierge team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Ensure the perfume is in its original, sealed cellophane packaging and securely place it in the original shipping box to prevent damage during transit.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned item, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing